All Systems Operational

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Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025
Completed - The scheduled maintenance has been completed.
Mar 14, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 EDT
Scheduled - We will be performing our regular monthly maintenance on all Mindful Callback services March 10th - march 14th. No downtime or caller impact is expected.
Mar 3, 13:54 EST
Mar 13, 2025
Resolved - This incident has been resolved. The development team has validated that calls are processing as expected via backend verifications. If there are further issues identified, please reach out to the Mindful Support team.
Mar 13, 16:13 EDT
Monitoring - A fix has been implemented and the incident is mitigated as of 3:19p ET. Calls are now processing as expected.
The team will continue further investigation to determine RCA.

Mar 13, 15:32 EDT
Update - We are continuing to investigate this issue.
Mar 13, 15:07 EDT
Investigating - We are currently investigating an issue causing callback failures on the Mindful Gov platform. The development team is actively engaged and the issue is escalated
Mar 13, 15:06 EDT
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.