All Systems Operational

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Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - May 2025 (no downtime expected) May 5, 2025 09:00 - May 9, 2025 17:00 EDT

We will be performing our regular monthly maintenance on all Mindful Callback services May 5th - May 9th. No downtime or caller impact is expected.
Posted on Apr 29, 2025 - 09:54 EDT
Apr 30, 2025

No incidents reported today.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Resolved - This incident has been resolved. An issue was identified with a network provider.
Apr 22, 17:53 EDT
Update - We are continuing to investigate this issue.
Apr 22, 14:53 EDT
Investigating - We are investigating a increased rate of rejected calls from a subset of our downstream telecom carriers. We are working with our service providers and engineering teams on remediation and will provide another update in 2 hours
Apr 22, 12:59 EDT
Apr 21, 2025
Completed - The scheduled maintenance has been completed.
Apr 21, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:00 EDT
Scheduled - We will be performing our regular monthly maintenance on all Mindful Callback services April 17th - April 21st. No downtime or caller impact is expected.
Apr 10, 14:46 EDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Apr 16, 2025

No incidents reported.