All Systems Operational

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Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Management Portal Operational
Mindful Insights Operational
Mindful API Operational
Mindful Scheduler Widgets Operational
Notifications Operational
Datastore Operational
Mindful Callback Voice - Americas, US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2025

No incidents reported today.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 05:35 EST
Update - Our regular monthly maintenance is taking longer than expected and will continue through Jan 15th. No downtime or caller impact is expected.

Details of this maintenance release may be found at https://docs.medallia.com/en/mindful/mindful-platform/release-notes/government-release-notes/coming-soon

Jan 9, 10:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 10:00 EST
Scheduled - We will be performing our regular monthly maintenance on all Mindful Callback services throughout the week of January 6th, 2025. No downtime or caller impact is expected.

Details of this maintenance release may be found at https://docs.medallia.com/en/mindful/mindful-platform/release-notes/government-release-notes/coming-soon

Jan 2, 11:16 EST
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025