This incident has been resolved. An issue was identified with a network provider.
Posted Apr 22, 2025 - 17:53 EDT
Update
We are continuing to investigate this issue.
Posted Apr 22, 2025 - 14:53 EDT
Investigating
We are investigating a increased rate of rejected calls from a subset of our downstream telecom carriers. We are working with our service providers and engineering teams on remediation and will provide another update in 2 hours
Posted Apr 22, 2025 - 12:59 EDT
This incident affected: Mindful Callback Voice - Americas, US East.